Performance management – Get started
- I’m new to performance management and would like to find out more about how it works and its benefits.
- I would like to understand howperformance management could help my organisation.
- My organisation needs to either develop new or refine goals that are meaningful to everyone.
- I am a performance management advocate and looking to really convince my boss.
- I have got the job of understanding how we can meet the various performance mandates.
The alignment-focused organization: Bridging the gulf between strategy and execution Author: SAP BusinessObjects
Demystifying Performance Management Author: Pilot Software
How to jump start your Performance Management project Author: Pilot Software
The management imperative at midsize companies: How to use strategy and Performance Management as competitive weapons Author: Mark Friedman, president of Real Time Strategy
Performance Management for contact centres Author: Pilot Software
Performance Management overview Author: Greg Winston for Clear Analytics
Articles and analysis
A how-to guide for the service improvement initiative by Treasury Board of Canada Secretariat
Love your “Dogs” by Harry Quarls, Thomas Pernsteiner, and Kasturi Rangan
Performance Management glossary by Pilot Software
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